* We have taken the very difficult decision to close our online site and we will work through all orders that are in transit or require refunds as soon as we reopen.
* Please be reassured we will not uphold the 30 day returns policy during this time of non-trading.
* To further protect our colleagues, we have isolated a high number of the teams therefore please note that responses may be delayed and take longer to get back to you.
* Hire orders continue to be processed as requests come through, please note that any cancellation requests will be processed through a gift card due to restricted processes.
* Be assured we are in this together and will get through these challenging times therefore we do ask if you have a query that can wait please get back in contact once we are back to normal.
If you have a question or a problem, it might be quicker for you to check our Help Centre before contacting us. We’ve tried to cover most issues, so your answer could be there.
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Write To Us
Moss Bros. Group
8 St Johns Hill
Please note, our Customer Services department are based in the UK. The opening hours listed above are all UK time. If you are unable to reach us by phone please use our Contact Us form.