In line with government guidance, all our stores in England are temporarily closed. Whilst we’re not able to serve you in person, you can continue to shop with us here online.
Our Stores in Wales, Scotland and Northern Ireland are trading as normal.
- Hire orders are still able to be dispatched for home delivery. If you require your Hire order, please complete the contact form and we’ll be in touch.
- If your event has been affected by the current lockdown, let us know using the contact form when you’d like to postpone your order to.
- We understand these are unprecedented times therefore we are happy to postpone any orders or provide gift card refunds for any orders affected by the recent announcement.
- If you have a custom made order in progress, we'll hold your order for now and send to your chosen collection store as soon as we know when we can safely reopen. We’ll let you know when that happens and when your order is ready to collect.
- If you require any further assistance please feel free to complete the contact form and we’ll be in touch.
If you have a question or a problem, it might be quicker for you to check our Help Centre before contacting us. We’ve tried to cover most issues, so your answer could be there.
Go to FAQ's
Write To Us
Moss Bros. Group
8 St Johns Hill
Please note, our Customer Services department are based in the UK. The opening hours listed above are all UK time. If you are unable to reach us by phone please use our Contact Us form.